Shipping Policy

Our goal is to ensure your orders arrive safely and promptly. We aim to process and dispatch all orders within 1-2 business days. Please note bespoke and personalised items may take up to 30 days to be dispatched. Please contact steve@pughspottery.co.uk before placing a bespoke/personalised order if you require a specific timeframe for delivery.

Standard delivery typically takes 3-5 business days, while express options are available for faster delivery. Please note that delivery times may vary based on your location and any unforeseen circumstances. If you have any questions about your order, feel free to contact us direct before placing your order.